Senior Relationship Manager (f/m/d)

CDI
Paris
Salaire : Non spécifié
Télétravail fréquent
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HSBC
HSBC

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Le poste

Descriptif du poste

Description de l’emploi

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger! We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Here in France, you’ll help evolve and grow our business developing and managing a portfolio of our global private banking customers. Our private banking business serves high net worth and ultra-high net worth individuals and their families. It provides banking, investment and wealth management solutions to support our clients to achieve their ambitions. We can also advise on topics including wealth planning, alternative investments and family governance - while our experts in philanthropy support clients in their ambition to have a positive impact on society.

In this role you will:

  • The URM is responsible for leading, acquiring and growing profitable long-term relationships with priority on HSBC clients resident in France, focusing on UHNW clients.
  • The URM holder is expected to have a strong network of relationships and connections and capable of using such connections and network to attract new UHNW clients.
  • The job holder will need to establish an understanding of clients needs, operating with the top decision makers within the client organization.
  • This URM will deliver innovative high value solutions across all product lines, gaining significant business and sustainable returns for the wider Group and provide client leadership to teams to support and deliver the full services of the bank, and the Group’s, based on agreed client plan.

The tasks for this role will include some or all of the following:
  • Maintain ‘Trusted Advisor’ relationship and access at key decision maker level for assigned clients, with a proactive calling program with UHNW prospects and subsequently clients
  • Coordinate origination and execution of activities across the spectrum of Global Private Bank products / service globally and offer Group solutions in conjunction with colleagues
  • Originate businesses opportunities with other divisions (“Commercial Banking” and “Global Banking & Markets”)
  • Coordinate with investment advisors, credit specialists, wealth planners and product specialists
  • Drive achievement against targets for revenue generation, product sales, customer satisfaction
  • Combine client relationship management with strong risk assessment and management capabilities ensuring the required KYC quality
  • Ensure pricing is aligned with bank value proposition and implemented correctly
  • Identify liquidity events and financing opportunities, including working with client’s advisors
  • Grow HSBC’s share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirement
  • Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved
  • Lead by example through financial results with excellent corporate behavior
  • Provide assistance to fellow Relationship Managers
  • Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators


Conditions

You should apply if you have:
  • Significant experience in Private Banking working with French Ultra High Net individuals and families or related fields within financial services
  • Significant (ideally 5+ years) relationship management experience in private banking sector or investment banking with UHNW segment clients, ideally with French UHNW clients / families
  • Proven track record in asset gathering, asset growth and revenue generation
  • High-level commercial negotiating skills
  • Highly developed communication skills for use in direct client contact and problem solving
  • Ability to provide strong financial and statistical analysis
  • Great customer service-oriented approach
  • Attention to detail and ability to think creatively to solve problems
  • Excellent understanding of financial markets and products
  • Great oral & verbal communication skills in both French & English

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits!

HSBC has been certified “Top Employer 2024” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Poland and Spain. HSBC in France has been certified with LinkedIn Top Employer 2024 for Finance, recognising our team as a great place to work within the Finance industry.

A unique and flexible working environment:
  • Advantageous remote working agreement
  • Diversity and Inclusion is at the heart of our business: joining HSBC will give you the opportunity to work in a collegiate and supportive environment
  • You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests
  • Usual local benefits (refund of transport fees at 50%, 5 weeks of paid vacation + RTT)
  • Family events days off, additional maternity or breastfeeding leave, advantageous paternity leave, parental presence or dependency support leave (for child or parent with disability)
  • A Time Savings Account to monetize your untaken off days (CET)

Family benefits:
  • Partial reimbursement of childcare costs
  • Various bonus (birth bonus, back-to-school bonus for your children up to 25, parental bonus)
  • An allowance for parents of children with disabilities
  • Possibility to work part-time

Financial benefits:
  • A company savings plan and a savings plan for collective retirement
  • Meal voucher card or corporate restaurant depending on your place of employment
  • Mutual insurance for you and your family, and a pension contract to protect your loved ones
  • A loyalty bonus and a long-service medal rewarding seniority
  • Holiday vouchers based on your reference tax income
  • CESUs (for tax purposes) if you are disabled or if you have a disabled child, spouse or parent
  • A Work Council which offers, among other things, ticketing, travel, sports, legal aid, etc.

Personal development benefits:
  • Access to our Degreed platform (learning platform above all, that you can use to discover learning content, develop skills, and successfully meet new business challenges)
  • We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
  • We’ll give you access to resources that support your mental, physical, and social well-being

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers

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