At L-Acoustics, we believe that Education is a key lever to empower individuals to dream big, think critically, and act with purpose. Our vision is to create a world where education is accessible to all, fostering a culture of curiosity, innovation, and resilience. By investing in education, we invest in the future of our community. We see Education as a core foundation, supporting the adoption of new and disruptive technologies and business models by our community.  

Therefore, we ambition to empower every member of our ecosystem to achieve their full potential through high-quality education and community engagement. Our focus on human sustainability is about equipping individuals with the skills needed to navigate and contribute to an ever-changing world. We strive to cultivate lifelong learners, critical thinkers, and responsible global citizens by promoting academic excellence, creativity, and collaboration, making L-Acoustics an accomplished learning organization. Through our technical expertise, we anticipate and translate audio industry needs into education programs and learning ecosystems to enable the best sound experience.  

To support this transformation globally, our Education division is establishing the role of Head of Education Services. The Head of Education Services will lead a team of education specialists dedicated to the deployment and promotion of vocational and knowledge-sharing programs on multiple topics (Sound, Business, Human Skills, Digital & AI, Industry), aiming at up skilling our people and our extended community (sound professionals and students, artists; commercial, scientific and educational partners; suppliers). Reporting to the Global Director of Education Operations, the Head of Education Services will ensure seamless integration and deployment of training content, driving L-Acoustics’ growth as a dynamic and rapidly evolving organization.  

Your activities will include: 

Coordinate Education Services globally: 

• Organize training sessions for L-Acoustics employees operated via external providers or internal trainers on all topics 

• Organize and promote training sessions open to all audiences through our eStore (Online, L-Acoustics Offices and third-party locations) 

• Administer Digital Learning content offering and certification schemes 

• Organize and promote community events (conferences, master classes, webinars) 

Assist Education Certifications and Partnerships Development: 

• Participate in expanding a network of educational institutions around the globe to develop the next generation of L-Acoustics users (premium partners and certified education partners) 

• Manage contacts and contracts with licensed education partners (third party training centers, university, customers) 

• Trainer certification process: coordinate the certification process of our internal and external trainers in close relation with regional trainer network managers 

Support grants and market development actions: 

• Participate in developing grants for sound professionals with organizations like Soundgirls, the Audio Engineering Society 

• Support 3rd party training centers and initiatives aimed at market development in emerging markets/underrepresented regions. 

Interact with multiple entities in the company around Education activities: 

• Training request management with Talent acquisition, Talent development, Sales and Application Divisions 

• Deployment of education courses with Education Programs department 

• Supporting tools and processes definition with the Education Experience teams 

Continuously improve our education operations: 

• Take part in the definition and design of dashboards for reporting of education activities, in relation with Education Excellence team. 

• Be responsible for monitoring and reporting on sessions (attendance, absences, hot and cold evaluations from learners and trainers) 

• Monitor & track budgets 

• Suggest improvements to improve trainees and trainer NPS 

• Participate to the specification and tests of new digital tools 

Participate to the development of our Digital Education Platform: 

• Online digital platform for trainees, trainers, learning designers, and training center managers 

• Online community management of more than 15000 L-Acoustics employees, partners, customers, end-users 

Skills & qualifications:

• Master’s degree in international business or related field 

• Experience in Music, Audiovisual sector is a plus 

• Native or bilingual English,  

• Proficiency in French and German is a plus 

• 3+ years of experience 

• Technology savvy with good working knowledge of MS Office Suite, PowerBI, Dynamics (CRM and ERP) 

• PowerBI report development knowledge is a plus 

• Thrive in a dynamic cross functional and multi-cultural environment 

• Autonomous, highly organized and rigorous 

• Very good didactic approach and writing skills 

• Attention to details and quality of finished work 

• Good social and communication skills 

Location: 91460 Marcoussis – France