Lemonway simplifies complex and regulated payment for marketplaces.🍋
Lemonway provides a dedicated payment solution for investment platforms and B2C/B2B marketplaces in Europe. The SaaS solution accessible via API allows 400 platforms to collect funds in a secure and regulated framework (PSD2, Payment Agent, KYC, AML/CTF).🚀
Lemonway has raised €35 million in Series B to finance its continuous growth.
Join a fast-growing scale-up that offers one of the most innovative solutions in a fast-growing market !
Join over 140 motivated and talented employees
Shape the future of payments in the new digital economy
Be part of an expert team, open to sharing knowledge to enable every talent to reach their full potential
Work in a hyper-growth tech environment
As part of the Solution Delivery & Implementation team, and reporting to the Team Lead, the Senior Client Implementation Manager’s is responsible of complex implementation of Lemonway’s solutions for strategic customers from the kick-off to first transactions.
Responsibilities
As main point of contact you will lead complex implementation of Lemonway’s products, from contract signature by the Sales team to the actual use of our solutions, following existing processes
Be responsible of our top strategic customers implementation with complex payments schemes
Understand the customer complexity and business value to design their payment strategy, architecture and end-users journey and align the right external and internal stakeholders
Support the payment transformation of our strategic customers by following their API integration, advising on the payment processes and our regulatory rules
Collaborate with the product team on pilot implementation, document new implementation processes and communicate product / tech feedbacks from customers
Work with our sales team to create customized and modular offers to address our customers payment complexity.
Requirements:
The ideal candidate for this role will be client-oriented, techie and payment expert with excellent communication and analytical skills.
Desired skills
Demonstrated project management skills in a complex context
Strong relationship and client management skills
Ability to set priorities and meet deadlines
Problem-solving oriented, resourceful, curious
Strong analytical skills
Mastery of office automation tools
Fluent in German, English and French; other European languages (Italian, Spanish) are a plus.
Job based in Paris or German (office currently being opened)
Experience
At least 5 years experience in a customer facing and project management role, ideally in a Fintech company
Previous experience in the payment, banking or finance industry, using API’s is a big plus!
Master in (International) Business Management/Project Management.
RECRUITMENT PROCESS
1) Hiring Manager
2) HR Interview
3) Meeting with our COO
WHAT’S IN FOR YOU
Flexible working environment 🏠
Private Health care plan with Alan ⚕️
Food allowance with a Swile card 9 euros a day 💳
Annual Holidays Bonus and 25 days of holidays + RTT 😎
Sport and wellness subscription with Gymlib 🤸♀️
International environment 🌍
The ideal candidate for this role will be client-oriented, techie and payment expert with excellent communication and analytical skills.
Desired skills
Experience
RECRUITMENT PROCESS
1) Hiring Manager
2) HR Interview
3) Meeting with our COO
WHAT’S IN FOR YOU
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