In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Founded in France in 2013 by two French DIY enthusiasts amazed at the lack of digitalization in the market, ManoMano is now present in 6 European countries (France, Belgium, Spain, Italy, Germany, UK), federates over 5,000 sellers and now offers the widest range of DIY and gardening products online (+19 million products references).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

As a Key Account Manager, you will be responsible for top and bottom line results of your portfolio :

• Management of a Key sellers portfolio identifying sales opportunities to make grow overall business,
• Advise and continuously negotiate on selection, pricing competitiveness and stock management,
• Identify and provide advice on how to improve any business input that drive growth and improve end customer experience,
• Create a dedicated and personalized commercial relationship,
• Follow closely the performances indicators to optimise the sales growth,
• Build long term relationships with sellers across your portfolio:
• Act as an advisor to improve your portfolio performance,
• Engage sellers and frequently share valuable insights to them,
• Proactively build joint business plans,
• Continuously negotiate better partnership terms for ManoMano,
• Act as a point of escalation for seller issues, questions, or concerns

Profile Requirements

• 3+ years of experience working in sales, account management, buying, consulting or marketing/merchandising,
• Strong understanding of the e-commerce and the retail industry,
• Ability to communicate clearly and effectively with senior business leaders,
• Data driven with strong analytical skills,
• Advanced knowledge of Excel. SQL is a strong plus,
• Autonomous and adaptable, able to work in a constantly changing environment
• Fluent in German and English both written and spoken
  
  
  Apply now and join an exciting adventure !
  You are welcome to apply to ManoMano, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.
  
  If you've read this job posting to the end, please know that we prefer personalized notes to lengthy cover letters. 💫