Position Overview

Localisation: Paris, France or Graz, Austria.

Key Responsabilities:
As a Technical Integration Lead, you will:

• Lead Integrations: Own and optimize integration workflows to reduce onboarding time for clients in Europe and North America.
• Assist Customer Teams: Collaborate with Customer Success and Support teams to deeply understand customer needs at a technical level.
• Coordinate with IMS Providers: Contact Automotive Inventory Management System (IMS) providers (e.g., vAuto, Homenet) to gather technical details for quick onboarding.
• Setup Data Import Jobs: Configure import jobs from various sources like FTP servers and API’s.
• Troubleshoot & Resolve Issues: Investigate and resolve technical challenges, identify root causes, and implement solutions independently.
• Collaborate Across Teams: Work closely with global teams (India, France, Austria) and act as a bridge between technical support and backend engineers.

Profile:

HARD SKILLS:

• Strong SQL proficiency for data analysis and troubleshooting.
• Experience with Python for scripting and automations.
• Basic knowledge of PHP and web technologies.
• Basic understanding of APIs, Integrations, and development environments.
• Nice to Have: Experience with Hubspot, Unix environments, Cloud service providers and other CRM tools.
• Education: Bachelor’s degree or higher in a technical field.

SOFT SKILLS:

• Strong problem-solving abilities and attention to detail.
• Structured, self-motivated, and capable of working independently.
• Excellent communication and interpersonal skills; a “people person.”
• Effective time management and organizational skills.
• Fluent in English, both written and spoken.

Hiring process:

• First call with our Talent team
• Technical test to be done
• On-site interview with Nicolas, our Head of CX & Ops
• Culture fit interview
• Welcome aboard!

WHY JOIN US?

• Be part of a groundbreaking company at the intersection of AI and the automotive industry.
• Work in a supportive, innovative, and global environment.
• Collaborate with a diverse team passionate about creating cutting-edge solutions.
• An exciting opportunity to lead and grow in a dynamic SaaS environment.
• Competitive compensation and a collaborative workplace culture.