Company:

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. As part of the Tata group, India’s largest multinational business group - TCS has over 614,000 of the world’s best-trained consultants in 55 countries.

Relevant Experience :

• 6 - 10 Years

Must Have Technical/Functional Skills :

• ServiceNow Development

• ServiceNow Integrations

Experience Required:

• Implementation of 2+ Modules in ServiceNow, such as ITSM, CSM, SPO, APO

• Implementation experience using Now Platform, Service Portal, Next UI Framework, Integration Hub

• Experience in Web Services like SOAP and REST to link ServiceNow with existing tools in a network

• Experience in building integration with SAP ECC 6 and S/4 Hana using Integration HUB spokes and BTP

• Hands on experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer​

• Extensive experience in Integrating ServiceNow with other systems using custom developed & Integration Hub spokes

• Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events

• Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.

• Implemented Access Control using ACL as well as Query Business Rules.

• Implemented complex processes in ServiceNow using workflows and flow designer

• Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.

• Expertise in client and server side scripting using components such as Client Scripts, Business Rules, Script Includes

• Configuration of alerts via e-mail and SMS services, to keep the users updated

Roles & Responsibilities:

• Requirement gathering

• Designing & Implementing ServiceNow applications - Service Portals, Integration Hub/Custom Integrations

• Creation of High level and Low-level designs

• Helping development team during implementation, testing & roll out

• Troubleshooting and fixing issues

• Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events

• Event Monitoring integration with ServiceNow

ServiceNow Client side and Service Side Scripting & Script

Working at TCS:

• Attractive fixed + variable compensation

• Holiday Bonus

• Profit sharing

• CSE

• Join an international group present in 50 countries

• Work on ambitious and innovative projects

• Participate in our community events: meetups followed by after-works, tech week, etc.

• And because we want to help you grow and improve, we offer regular training and participation in conferences.