Operation Manager

Résumé du poste
CDI
Paris
Salaire : 50K à 55K €
Télétravail fréquent
Compétences & expertises
Contenu généré
Gestion de la documentation
Visualisation des données
Direction d'une équipe interfonctionnelle
CRM
Zapier
+3

Najar
Najar

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Le poste

Descriptif du poste

Our vision

We are on a mission to reinvent procurement by transforming complex processes into simple and automated actions.

Najar empowers businesses with cutting-edge procurement solutions that are adaptable, reliable, and focused on long-term financial health. With our AI-driven platform, businesses can confidently navigate the complexities of procurement, ensuring that every decision is visible, precise, and built to last.

With Najar, businesses have the tools they need to take control of their procurement processes, optimize spending, and unlock the full power of automation. Just like the navigation systems in a spaceship’s control room, our platform ensures that every insight is within reach.

About us

Our cofounder, who previously led the financial department in another company, experienced the pain around procurement processes and the lack of clarity and information. To solve this, he founded Najar in 2021.

In just a few years, we’ve grown to several millions in ARR supporting 180+ customers in France and across Europe in their procurement journey, growing the team to 60+ people (including remote employees).

Following a successful Seed funding round and a Series A of €15 million led by 13Books, Portage and Tomcat, we are focused on continuing our growth and expanding our impact in the market.

We have the ambition of being the leading procurement solution in France, and Europe. Our goal is to become the strategic partner for businesses, their Architect of Trust.

Your Role at Najar

As our Operations Specialist, you will be responsible for optimizing, managing, and implementing tools and workflows critical to Najar’s operational success. This role centers around HubSpot, our CRM, and will involve close collaboration with Sales, Marketing, and Customer Success to streamline processes and drive efficiency across departments.


Profil recherché

Your Responsibilities 🎯

  • CRM & Tool Management:

    • Take ownership of HubSpot, ensuring its effective use and integration across teams.

    • Configure, manage, and optimize HubSpot features to meet business needs, focusing on lead generation, nurturing, and customer journey tracking.

    • Identify opportunities to improve CRM workflows and customize features to support data-driven decision-making.

    • Manage and implement other operational tools (such as Airtable, Zapier, and Make) to automate workflows and enhance productivity.

  • Process Optimization:

    • Collaborate with Marketing, Sales, and Customer Success to align processes that streamline customer data flow and improve team collaboration.

    • Continuously assess and optimize operational processes to reduce friction points and enhance user experience.

    • Maintain data integrity through regular data cleaning and updates, ensuring accurate reporting and insights.

  • Data & Reporting:

    • Compile and analyze operational data within HubSpot to provide actionable insights and support strategic decisions.

    • Develop regular reports and dashboards for stakeholders, focusing on KPIs like lead conversion, customer retention, and revenue trends.

    • Support Sales and Customer Success with forecasting and performance tracking, ensuring data is accessible and accurate.

  • Training & Documentation:

    • Train team members on HubSpot best practices and usage to foster consistent adoption and efficient use.

    • Document operational processes, workflows, and system configurations to ensure team alignment and onboarding efficiency.

What We’re Looking For 🔍

  • Must-haves:

    • Proven experience in an Ops or CRM administration role with a strong focus on HubSpot.

    • Ability to configure and optimize HubSpot and other relevant tools (Make, Zapier).

    • Strong analytical mindset with the ability to translate data into insights.

    • Proactive problem-solver with a collaborative approach to cross-functional teamwork.

    • Fluency in both French and English.

  • Nice-to-haves:

    • Experience in process automation and optimization in a fast-paced environment.

    • Proficiency with other operational tools, such as Airtable.

    • Strong communication skills with a customer-centric approach to

What We Offer 🎁

  • RTT: For a better work-life balance.

  • BSPCE: Benefit from Najar’s growth!

  • Remote Work: Flexibility with remote work options.

  • Wemind Insurance: 70% covered by the company.

  • Swile Card: For your meals and more.

  • Bonus: One off-site per year and three on-sites per year to strengthen the team.


Déroulement des entretiens

The Recruitment Process 🔄

  • HR Interview: With our Talent Acquisition Manager - 45 minutes

  • Interview with your Manager: 1 hour

  • (Team Discussion: With your future team - 45 minutes) —>only if Manager position

  • Case Study: With X and X - 1 hour

  • Culture Fit: With our Chief of Staff - 45 minutes

  • Senior Managers meeting // Meet our Founder : with Senior Managers not met during the process or one of our Founder (30min)

Ready to write the next chapter of Najar with us? Apply now! 🌟

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