The with team

We have a young and international team that fully embraces the values of our company. We prioritize daily motivation and foster a constant passion for learning in every task we undertake, based on individual responsibility and flexibility.

To achieve this, we have established well-defined processes and methodologies that ensure realistic requirements and achievable deadlines.

Our three main pillars are the development team, project managers, and the design team. They are responsible for successfully driving the work in our various business lines.

As the team doesn’t want to stop growing, we are looking for you! Our E-commerce business line needs your talent and enthusiasm to keep moving forward toward success.

The exciting opportunity to contribute to the development of an eco-friendly brand in the slow fashion industry and learn a lot about digital marketing from a 360º perspective.

Responsibilities

Your responsibilities are divided into two blocks:

MARKETING: Assist the marketing manager in the different communications across channels to increase both awareness and sales. Including:

• CRM: Weekly newsletters and automated flows

• Social Media (Facebook&Instagram): Benchmark & Strategy proposals to increase Reach & Engagement. Content production, User-generated content, community management

• Multichannel campaigns: Contribute to the execution across channels of frequent 360º campaigns (products launches, retail events, etc)

• Other: provide frequent support on other marketing actions based on needs and interests (Blog articles, Website, Paid channels, etc.)

COMMERCIAL:

• Act as a brand ambassador and provide customers with the best possible experience.

• Proactively respond to customer inquiries.

• Manually update orders in the Shopify back office as needed (updates, cancellations, etc.).

• Escalate complaints and complex cases when necessary.

Candidates should have some basic knowledge of the digital marketing landscape and at least 6 months of experience liaising with customers.

• C1 level in French speaker, C1 level in English and Spanish is a great advantage.

• Good communication skills.

• Proactive

• Eager to learn and happy to take on responsibilities/ownership

• Interest for content writing

• Creative, meticulous, detail-oriented and organised.

• Sensitive to ecology and interested in sustainable brands

• Knowledge in social networks and office automation.

• Customer oriented

Indispensable requirements

• Based in or available to come to Madrid

• Six-month internship agreement with a school

• Availability to start in January

Our recruitment process is very fast. First, you will have an interview with HR. Then, you will move on to interviews with the person responsible for client management and the e-commerce manager. After this, you will meet the client and, hopefully, receive a formal proposal to join us for the recruitment and welcome party!

The entire process usually takes less than two weeks