Your Role

As a Business Operations Intern (F/M/X) at Yousign, you will integrate the cross-functional Operations team by working closely with Sales, Marketing, Salesforce Engineers and Data Analysts.

Your role is to drive revenue, operational efficiency and growth. You are the go to person to think, design and implement new business processes.

You will manage medium projects in order to scale the operational efficiency of our sales and marketing teams but also support them in their day-to-day tasks, answering their requests and making sure they don’t face any blockers with their toolset.

Your Missions

⚙️ Processes & Tools

• Analyse and optimise business processes to enhance operational efficiency
• Manage and optimise our stack of tools (Salesforce, HubSpot mainly)
• Conduct benchmark of good practices & technology progress

💊 Data & reporting:

• Ensure our data accuracy & cleanliness in CRM
• Monitor the impact of all the solutions implemented and provide recommendations

🤝 Project Management & enablement

• Lead projects successfully through good project management and a data driven mindset
• Partner with sales and marketing to implement recommendations
• Document operational processes and train teams

Your profile

• Fluid in French and in English
• You are a team player
• You are motivated to join a scale-up with its challenges
• Experience in a SaaS is a plus
• Experience in CRMs such as Salesforce or HubSpot is a plus
• Last but definitely not least, as this role require interacting with many people and leaders, you’ll need to be organized, didactic, open-minded and social

Why Join Us?

• Be part of a fast-growing, dynamic team making a tangible impact on company performance.
• Collaborate with cross-functional teams to solve complex and rewarding challenges.

Hiring Process

1. First Interview with Faustine (Business Operations Manager)
   
2. Take Home Assignment
3. Oral restitution with Faustine and other team members
4. Offer