• Install, configure, monitor, and maintain the Rayvolve software in partners’ infrastructures.

• Deploy new releases and patches for Rayvolve

• Manage and resolve client technical support requests efficiently.

• Oversee the application of Quality System Management processes for client complaints, in collaboration with the Quality team

• Develop and maintain automation tools for Rayvolve installation (using Ansible, shell scripts, etc.).

• Enhance operational processes to streamline installation, deployment, and monitoring.

• Collaborate with the Business teams to convert deals from a free trial phase to a paying phase.

• Work closely with the Product team to gather and provide insights on client experiences and Rayvolve installations

• 3-4 years of experience in system administration and technical support

• Tech requirements: Linux, VPN, Network, Firewall, SSH, Shell Scripting, Ansible, OVA, Docker

• Fluent in English

• Strong communication skills & collaborative mindset

• Willing to have a positive impact on our healthcare structures

Bonus points:

• Experience in the medical tech or AI sector

• Experience with Windows OS, Kubernetes, AWS, EC2

• Fan of:

  • Manga (Especially One Piece)

  • Sports (Mainly Football, Basketball or Ping Pong, even if Karate and Diving are better)

  • Super Smash Bros Ultimate

Why Join us ?

• Flexible work: Possibility of working remotely two days per week 🌻

• Time-off: 5 weeks of paid holidays and 2 weeks of RTT 🏖️

• Annual off-sites: Two company holidays each year in amazing locations 🪅

• Healthcare: Alan Blue mutuelle 🧑‍⚕️

• Classic Perks: Transportation 🚎

• Localization: Great office in Paris 2nd arrondissement, next to metro Grands Boulevards 🏣

• Activities with colleagues:

  • Games (Super Smash Bros Ultimate, Mario Kart 8, …)

  • Sports (Basketball session, Urban soccer, …)

  • After work in a bar, karaoke, or in a public park