Customer Care - Internship

Résumé du poste
Stage(6 mois)
Paris
Salaire : 1K € par mois
Début : 04 mai 2025
Télétravail occasionnel
Expérience : > 6 mois
Éducation : Bac +3
Compétences & expertises
Contenu généré
Travail d'équipe
Multitâche
Attitude positive
Communication écrite et verbale
Exchange

HomeExchange
HomeExchange

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Le poste

Descriptif du poste

Main Responsibilities:

  • Respond to incoming emails from HomeExchange members.

  • Assist members in finding their ideal exchange, ensuring they have the best vacation experience possible.

  • Support members in case of difficulties, such as cancellations or damages during an exchange, in coordination with HomeExchange support teams.

  • Contribute to improving member services by participating in projects that drive innovation at HomeExchange.


Profil recherché

  • Fluency in English is essential, along with a good knowledge of at least one of the following languages: Spanish, Italian, German, Portuguese, or Dutch.

  • Excellent written and verbal communication skills.

  • Interest in leisure, travel, and hospitality industries.

  • Ability to prioritize and multitask.

  • Autonomy in a fast-paced startup environment.

  • Proactive mindset and problem-solving attitude.

  • Team spirit and a positive attitude.

  • Previous experience in customer service is a plus.

HomeExchange and its team oppose any form of discrimination; we are committed to promoting diversity and inclusion, by cultivating a respectful and welcoming work environment, where everyone can find their place, express their talents and build their professional career. Each application will be studied carefully; Don’t hesitate, apply!

HomeExchange Benefits

  • Meal vouchers

  • Subscription to our platform

  • 5 days of leave for a 6-month internship

  • 1 remote work day per week

  • Afterworks, breakfasts, and other team bonding events

  • Comfortable office space in central Paris

  • A friendly and close-knit team!

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