At INCO, we do the work of an NGO with the mindset of a startup. INCO is a group dedicated to leveraging innovation for positive impact. Focusing on digital and green opportunities, we help make the future more representative, equitable, and sustainable.

INCO supports the emergence of an inclusive and sustainable economy :
-> Through INCO Ventures, we manage VC funds that invest in the growth of social and environmental impact startups.
-> Through INCO Incubators, we run incubation and acceleration programs for early-stage impact enterprises.
-> Through INCO Academy, we reconnect sidelined individuals with the job market by equipping them with the skills of tomorrow (tech, sustainable development…)
-> Through INCO&CO, we help governments and corporations design powerful sustainability strategies that drive economic performance.

Do you want to actively participate in the future of work in Europe while reducing inequalities? Are you passionate about impactful education, new skills, and new industries? Do you want to work at the heart of a global movement, one that provides concrete solutions for individuals and employers, that creates momentum, and that focuses on a better future? Then this job is for you.

In 10+ countries, INCO Academy provides un- and underemployed individuals with fully-funded, future-proof training and employment services, allowing them to access exciting job opportunities in the tech and sustainability sectors

Responsibilities:

Lead a successful implementation of portfolio projects end-to-end  

Program implementation oversight:

• Work together with your team on effective program design and implementation process (including developing courses content, researching providers, designing internal processes and communication flows)

• Plan and manage workflows of your teams  to ensure the successful delivery of programmatic targets. 

• Drive strategic and operational progress of the projects by providing hands-on guidance to the implementing team

• Plan and oversee the delivery of project tasks and ensure thorough project documentation

• Ensure the highest quality of educational content and delivery by implementing quality assurance processes.

Program Monitoring and Evaluation:

• Oversee the monitoring and evaluation of programs to ensure they meet established Key Performance Indicators (KPIs) and deliver the desired outcomes.

• Collect, analyze, and compile program performance data on ongoing programs; report to your manager and program donors in a structured and actionable manner. 

• Coordinate the implementation of robust evaluation frameworks and use data-driven insights to enhance program effectiveness.

Stakeholder Management and Communication: 

• Act as the primary liaison between our organization, corporate donors, and other stakeholders, ensuring clear communication and alignment of expectations.

• Prepare and present detailed reports on program progress, outcomes, and impact to donors and other key stakeholders.

• Work closely with the leadership  team to inform and facilitate program-focused conversations with funders and partners. 

• Ensure efficient communication between your teams and internal support teams (communication, finance, L&D), to enable swift delivery of activities required for your programs

Resource Management and Budget Oversight:

• Manage your program’s financial and human resources efficiently to ensure effective program delivery.

• Develop and oversee program budgets (including cost sheet ownership), manage project timelines, and ensure that programs are delivered within scope and budget.

People: recruit, onboard and manage your teams 

• Lead, develop, and evaluate assigned staff; ensure staff receive regular constructive performance feedback, prompt resolution of problems, and the time and opportunity to grow professionally

• Set clear responsibilities, timelines, and objectives for all team members. Manage your team’s key objectives, and track their progress and performance against these indicators.

• Identify recruitment and staffing needs for new and existing projects, in alignment with program budgets set by your managers. 

• Define new roles and responsibilities for hires or internal mobility, build job descriptions and support HR team to  advertise openings where necessary

• Participate in interviewing incoming applicants.

• Onboard new team members. 

• Working closely with Associate Director to identify strengths of team and delegating work accordingly

• Run team meetings - Monthly 1:1 check-ins, Monthly retrospective (shared hosting), Regular check-in, retrospectives etc

Growth: support identifying and pursuing transversal internal growth and external funding opportunities  

• Work together with the leadership team to identify opportunities for operational improvement and standardization, as well as implementation of transversal activities for team development

• Identify market gaps and areas where INCO Academy could bring value to the ecosystem 

• Build ecosystem relationships 

• Assist in facilitating the ‘landing’ of new projects, (i.e the transition from proposal to implementation)

Basic Qualifications:
-> least 6-10 years’ experience in project management, business development or partnerships/account management
-> Good understanding of European professional skills development scene and employment landscape, and able to demonstrate existing relationships with non-profit organisations, employers, institutions…

Preferred Qualifications:
-> A passion for innovation and social impact. At INCO, we do the work of an NGO with the mindset of a tech startup.
-> Ability to thrive in an international environment and to build solid professional relationships with a vast array of stakeholders ranging from community group volunteers to C-Level executives.
-> Willingness to roll-up sleeves, and get in the weeds with our partners in order to hit programmatic targets.
-> Ability to work remotely while maintaining close links with the core team through regular and transparent reporting.
-> Solid command of productivity tools (Google Suite, Slack, Airtable, etc.).

What you can expect:
-> A high degree of trust and creative freedom in a dynamic learning environment with a startup atmosphere in a globally growing company;
-> Collaboration with an international team (based across Berlin, Paris, Madrid, Venice, and Warsaw) that values diversity, team spirit, mutual support and appreciation;
-> Onboarding and development opportunities through regular feedback, training;
-> Be part of a valuable mission and socially responsible task, because through digital education we offer people a pathway to sustainable employment and improving their and their family’s life.

Location:

This position will be located in one of our INCO Hubs : Paris, Milan, London, Warsaw, Berlin