Partoo
Partoo

Sales Account Manager - Italian Speaker 🇼đŸ‡č - Paris based - F/H/X

CDI
Paris
Salaire : 33K à 45K €
Télétravail fréquent
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Partoo
Partoo

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ABOUT PARTOO

Partoo is a B2B SaaS scale-up who is committed to helping local businesses, large companies or SMEs to get closer to their customers. To do this, they have developed an all-in-one platform and different solutions that revolve around 3 value propositions: Get Found, Get Chosen and Get Clients.

Through these 3 propositions, they have developed several products that adapt to changes in the customer purchasing journey:

🔎 Get Found

Presence: Synchronize store information on main platforms (Google, Facebook, Waze, etc.), directories and GPS.

Store Locator: Help customers find the store that’s right for them with up-to-date local data and dedicated filters on retailer websites.

Social Media: Manage posts on Facebook, Google, Instagram, etc.

🎯 Get Chosen

Review: Centralize, reply to and analyse customer reviews received on Google and Facebook.

Booster: Get additional positive reviews on Google through SMS and QR codes.

đŸ«±đŸŒâ€đŸ«ČđŸœ Get Clients

Messages: Centralize and reply to all chat messages received via Google Business Messages, Messenger and soon also via Instagram, WhatsApp, etc.

🗝 Some key figures

--> Happy at Work label and the best Glassdoor rating in the French tech environment 4.2/5 with more than 300 reviews ⭐⭐⭐⭐

--> 350+ happy employees, 36 different nationalities, offices in Paris and Barcelona 🚀

--> They manage 300,000 points of sale and work cross-functionally with +650 chains (Carrefour, Generali, Toyota, Decathlon, Essilor, etc.) and +4,000 SMEs in around 100 countries.

đŸ’„ ROLE & IMPACT

At Partoo, we have two types of clients: the Enterprises, business that have more than 20 point of sales and the SMB's (Small & Medium businesses).

The SMBs division was created in 2020 and since then we've been working with more than 6,000 business across 5 countries, with a customer satisfaction rating of 4.9/5 and more than 850 reviews on our Google page!

Ready to become the go-to person for 500 Italian clients?

At Partoo, we're on a mission to help businesses get closer to their clients — and we’re looking for our next

Account Manager superstar to help us do just that in the Italian SMB market!

This isn’t just about managing accounts — it’s about building trust, growing partnerships, and making sure every client feels like they’re your one and only (even when you’ve got 499 others 😉).

đŸ’Œ What will you be doing?

As an Account Manager at Partoo, you’ll be the main point of contact for a portfolio of around 500 Italian SMB clients.

You’ll help them get the most out of our solutions while making sure they stay happy, loyal, and growing with us.

đŸ”„ Your key missions

  • Manage and develop a portfolio of ~500 SMB clients in Italy
  • Drive revenue growth through strategic upsell and cross-sell actions
  • Oversee renewals and make churn a thing of the past
  • Handle client onboarding and ensure a smooth start to the Partoo adventure
  • Be a trusted advisor and day-to-day contact for your clients
  • Collaborate with your fellow Account Managers and other teams to deliver the best client experience

    • đŸ€ Who are we looking for?

  • Someone who’s ready to play a central role in the success of both our clients and Partoo. Someone who’s commercially minded, client-obsessed, and thrives in a fast-paced environment with lots of interactions.
  • A native Italian speaker with fluent English and/or French
  • Experienced in Account Management, Customer Success or Sales
  • Client-focused: You genuinely care about helping clients succeed
  • Resilient & organized: You’ll be managing lots of clients, and they’re (rightfully!) demanding
  • A team player: Our Italian squad is made of 2 AMs + Eva, the team manager (who, despite her name, is very French đŸ‡«đŸ‡·) — we’re counting on you to complete this dream team trio!

    • 🎁 Compensation & Benefits:

  • Fixed salary 33K + variable 12K
  • Access to various internal sports activities (yoga, running, soccer, climbing, etc.) and a partnership with Gymlib (4,500 gyms and 300 activities).
  • CSE benefits via Leeto as well as a Worklife card (meal vouchers, sustainable mobility package, CESU vouchers...).
  • Health Insurance Alan and mental health prevention solutions
  • 6 RTT days/year.
  • 6 weeks of remote work/year (after one year of service) and 1 to 2 days of remote work per week.
  • Internal/external events (theme parties, team and company seminars, AstĂ©rix Park...).
  • Discover our eco-friendly offices in Paris 18 like on the first day (+ parking)

    • 🛠 RECRUITMENT PROCESS

  • 45 mins videocall with Chiara, TAM
  • 1h videocall with Eva, Team Manager
  • 1h with Romain, Chief Revenue Officer SMBs (onsite when possible)

    • Envie d’en savoir plus ?

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