Signaturit Group is a software company that is revolutionizing the way people do business through secure digital transactions. With over 250 000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that allow users to sign over 78 million documents digitally.
We have offices in Spain and Paris, working together to help companies of any size and sector with optimizing their administrative tasks related to document signing and digital communication.
We're recruiting in order to strengthen our French Support Customer Care Teams based in Paris.
In France, Signaturit comprises 2 entities:
The Support Customer Care Teams assist our clients with their problems in a responsive and high quality service.
They are responsible for responding to customer support tickets and various customer requests and for following up customer queries until they are resolved.
The Customer Care Support Teams interact with service providers (CSM, PO, IT…) and others involved in supporting users of our solutions.
Responsibilities:
As part of an innovation-oriented team, you will be responsible for:
You will be involved in handovers between the project team and the support team
You will be able to work on customer configurations and customisations.
Hierarchy and interactions:
What we offer:
Your recruitment process ⚙️
If the feeling is right for you as it is for us, you'll meet :
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