General context
Group IT Sales & Postingdepartment is in charge of designing Front-Office applications to support thesales activities in international JCDecaux business units, in particular:Study, Build, Maintain and Operate.
It allows Business Units touse a Software Suite to manage the entire sales process: inventory management,media planning selections, advertising contracts, posting preparation &customers invoicing, as well as Sales Performance Analysis & control.
We are currently recruitingour IT Sales - Customer Success Manager
Perimeter
All Front Office solutions :
o HIVE – Group Sales Platform
o CUBX – BI Groupsolution
o Integrations with upstream and downstream solutions(CRM, Back-Office, MediaPlanning)
Main missions
The team is in charge ofproviding production services to a growing number of business units (~10) whichare using IT Group Sales Platform (~10 applications). The Front-Office Operationmanager will be in charge of the following activities:
Management
Business Units Relationship
Quality of service & Maintenance
Under the responsibility of IT Domain Manager, the Support Manageris in direct liaison with the other IT managers to align application knowledge,FAQ, procedures, admin tasks…
Working Environment:
Skills:
Experiences & Profile:
Ces entreprises recrutent aussi au poste de “Service client”.
Voir toutes les offres